Technical Support & Consulting
After design school, but before launching this business, I spent a lot of years doing technical support, helpdesk and administrative work. Need help putting together a PowerPoint presentation or getting rid of spyware? Do you want to learn Photoshop? I can help. My primary focus will always be to make you feel comfortable and hopefully to help you learn! Most services can be done remotely, which means that if you have a DSL or cable internet connection, then I can get onto your PC or Mac (with your permission of course!) and walk you through a lesson or fix a problem. If you really need someone in person (Chicago area only), it’s the same rate – including all travel time. The list below is just a starting point of the services I can offer – go ahead and fill out the form and ask! If I can help, I’ll let you know, if I can’t, I’ll be honest about it!
What I teach – basic to intermediate. Lessons can include customized “how to” documentation as well so you can practice on your own. (There is a PDF example of a lesson linked below.) I’m also happy to do group sessions and presentations! Take a look at what I prepared for a web design group, where I taught a session on Creating Graphics for the Web.
- Photoshop – lesson example on Quick Masks
- Illustrator
- InDesign
- Dreamweaver
- WordPress
- File management, PC or Mac – understanding where and how to save and find files is crucial for your sanity!
- Back-up, creating a way and method that works best for your needs.
In addition to teaching, I can help you with the following:
- Spyware and virus removal and best practices to avoid future problems
- Home and small office network set-up
- Printer sharing
- Hardware purchasing consultation
Please also take a minute to read my terms.
